Physical Products Return Policy

Your Satisfaction Matters to Us

We are committed to providing exceptional training and coaching services. Our goal is to ensure that you have a positive and impactful experience. If for any reason you are not fully satisfied with a physical product or service you have purchased, we are here to help.

Return Eligibility

Physical products, such as training materials, coaching sessions, or any other tangible goods, may be eligible for returns or refunds under certain conditions:

• Training Sessions and Coaching: If you are unable to attend a scheduled session, please contact us at least 48 hours in advance to reschedule. Refunds for missed sessions may not be granted without prior notice.
• Training Materials: If you receive damaged or defective materials, please notify us within 7 days of receipt, and we will arrange for a replacement or refund.

Return Process

To initiate a return, please contact our support team at [email protected] with your order details and reason for return. We will guide you through the process and provide any necessary instructions.

Shipping Costs

In the case of a return, you may be responsible for the return shipping costs unless the item was defective or an error was made on our part. Please ensure the product is securely packaged to avoid any damage during return shipping.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Non-Returnable Items

Certain items, such as personalized or customized products, may not be eligible for returns. Please contact us before making a purchase if you have any questions about the eligibility of an item.

Looking for Digital Product Returns?

If you are looking for our digital product return policy, please visit this page.

Contact Information

For any questions or concerns regarding our physical products return policy, please reach out to us at [email protected]. We are here to assist you and ensure your satisfaction.